The Problem with Library Spaces
The biggest problem libraries face is proving their usefulness in a digital world. Libraries rely on statistics, such as the numbers of books, computers and patrons, to show their usefulness for the local community and society as a whole. Most large academic and public libraries use a statistic called “gate count” or the number of people who enter the building during given time range. Typically, the higher the gate count, the more useful the library. That worked well in the age of print where libraries held the information and librarians acted as gatekeepers. You might say library patrons were held captive by libraries and the libraries were happy.
Then along came the Information Superhighway of the earlier 1990s and libraries began to see their gate count drop as information was released into the ethernet. Libraries responded by physically altering their space to create a “common area” space characterized by food, drink, and noise, tech help and tutors, and large computer labs full of desktops (Caniano). While this design change worked to increase gate count it also did little to continue the tradition of the library as the place for research and learning.
Today, as the cost for mobile devices and laptops decreases and more people are able to own their own computers there is less need for libraries to have large labs full of desktops. People can get “everything” online while sipping lattes and eating muffins. And libraries continue to see gate counts decrease.
But all is not lost for the library. With the overwhelming glut of “information” online there becomes a need for humans (i.e. librarians) to filter, annotate and curate the millions of web pages and websites. Instead of a banks of desktops, wireless access points will become the norm. With these changes the “common area” design will morph into an “Anthenaeum” where a scholarly atmosphere is fostered and librarians act more as teachers than gatekeepers. Statistics will be hard to gather but, in the end, an information literate patron will prove the worth of libraries.